IT Intern — Gadget & Tech Support Operations

## About This Internship Instawork's IT Intern handles end-to-end setup, troubleshooting, and maintenance of IT gadgets (iPhones, SD cards, SD card readers) used by Data Collectors and Internal Coordinators, ensuring uninterrupted video data collection operations. Location: Koramangala, Bangalore. Shifts: multiple morning and night shifts, process runs 24/7. ## Key Responsibilities - Handle and manage IT gadgets including iPhones, SD cards, and SD card readers - Set up and manage Apple IDs on iPhones per project requirements - Perform basic to advanced troubleshooting for iPhone, SD card, and data transfer issues - Upload video data from SD cards to rigs/systems, ensuring data integrity - Format SD cards post data upload following defined SOPs - Coordinate with Inventory/Ops teams for gadget availability ## Required Skills & Competencies - Strong hands-on knowledge of iPhones and iOS ecosystem - Experience or familiarity with Apple ID creation and management - Basic understanding of data transfer, storage devices, and formatting - Good troubleshooting and problem-solving skills - Basic knowledge of Google Sheets or trackers is a plus ## Preferred Profile IT/Computer Science/Electronics student or recent graduate; prior experience handling mobile devices or tech support is an advantage. ## How to Prepare ### Skills to Build Before Applying Practice with iOS device setup and Apple ID management, basic file transfer/storage troubleshooting, familiarity with common iPhone hardware issues (battery, storage, connectivity). ### Interview Preparation for Interns Common questions: how would you troubleshoot an iPhone that won't transfer files, how do you manage multiple Apple IDs across devices securely, describe a time you fixed a tech issue under time pressure. ## Stipend & Benefits Stipend not disclosed in posting — confirm during application. Shift-based role (24/7 operation) with multiple morning/night shift options. ## How to Apply Apply directly via the official Greenhouse posting. ## Official Links & Resources - Official Job Posting / Apply: https://job-boards.greenhouse.io/instawork/jobs/4646670006 - Company: Instawork